Heather has worked with TLC for over nine years as Office and Finance Manager. She is the first point of contact within TLC and is responsible for the day-to-day running of the partnership.
Heather has organised and managed many contracts in her time with TLC, including:
Welsh Government Foundation Phase Professional Learning modules, 2021-2022.
Heather worked on the formatting and design of the materials through InDesign, collection of images and permissions, organised and managed the translation and built six Playlists (currently housed on Hwb), working with the Hwb team to ensure maximum quality and consistency.
British Council, Connecting Classrooms and Connecting Classrooms through Global Learning programmes, 2015-2021.
Heather led on the visual design, translation and management of the materials. She also organised venues, marketed courses and structured bookings as well as supported the facilitators with materials and logistics. Over these two contracts, Heather was responsible for over 1,300 bookings and 100 courses.
Techniquest Outreach, 2012-2015.
Heather was responsible for marketing all Outreach available to schools across Wales, organised bookings and events, and leased with schools on a daily basis. She dealt with the logistics including allocation of presenters, materials and workshops.
Outside of these large contracts, Heather has worked on many smaller contracts with TLC and on a day-to-day basis is responsible for general marketing, design of materials, website design and maintenance, accounts and payroll.
Prior to working with TLC, Heather worked as an Account manager and Trainer for a large international company. Within this role, Heather was responsible for a large team, managing their workload and overseeing the quality of their customer relations and standard of work. She was also responsible for stock management, wages, advertising, managing targets, training and the general running of the account.